FAQ

Cruftsy is an online store specializing in a wide range of printed products. We offer a diverse selection of items such as custom t-shirts, mugs, posters, phone cases, stickers, and more. Our products are designed to cater to various interests and occasions.

Placing an order on Cruftsy is easy! Simply browse our website, select the desired product, choose your preferred design or upload your own, specify the quantity and other options (e.g., size, color), and click "Add to Cart." Once you're satisfied with your selections, proceed to the checkout, provide your shipping and payment details, and confirm your order.

Yes, you can! Cruftsy offers a "Design Your Own" feature on select products, allowing you to personalize them with your own artwork, photos, or text. This way, you can create unique and meaningful products that reflect your style and personality.

We accept various payment methods, including major credit cards (Visa, Mastercard, American Express), PayPal, and other secure online payment options. Rest assured that your payment details are processed securely through encrypted connections.

We strive to process and ship orders as quickly as possible. The processing time may vary depending on the product and customization level. Typically, orders are processed within 2-6 business days. Once shipped, the delivery time will depend on your location.

We write the estimated delivery date for each product in the product detail page.

Shipping costs vary based on the destination, weight, and size of the products. You can calculate the shipping cost during the checkout process by entering your delivery address. We may also offer free shipping promotions for orders that meet specific criteria.

Yes, we ship internationally to many countries. During the checkout process, you can select your country to check if we deliver to your location and view the available shipping options.

At Cruftsy, customer satisfaction is our priority. If you receive a damaged or defective product or if there's an issue with your order, please contact our customer support within 30 days of delivery. We'll be happy to assist you with returns, exchanges, or refunds as applicable. f

For more information please visit our return and refund policy page

Once your order is shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the delivery status of your package.

1. Absolutely. We take data security and privacy seriously. Your personal information is treated with the utmost confidentiality and is not shared with third parties except for the purpose of processing your order. For more details, please refer to our Privacy Policy.

If customers have any additional questions or concerns, they can always reach out to Cruftsy's customer support team, who will be delighted to assist them.